Tutorials

Charging Instructions

Using the App:

1) START

Start session in your Evergo app available at the App Store or Google Play. Do not forget to add funds to your online wallet.

2) CONNECT:

Take the hose from the charger support and connect it to your vehicle’s charge port.

3) SELECT:

Look for the station on the App map, scan the QR code or type the number of the station located at the charging station. Check the tutorial videos below

EVERGO TUTORIAL – HOW TO LOAD THROUGH QR CODE
EVERGO TUTORIAL – HOW TO UPLOAD WITH STATION ID

4) CHARGE:

Press the app’s START CHARGE button, then press the START button on the charger. Your vehicle will start charging.

5) STOP CHARGE:

Press the STOP button on the charger or the STOP button in the app. Disconnect the hose from the vehicle’s charge port and return it to the charger support.

Using the RFID card:

1) Take the hose from the charger support and connect it to your vehicle’s charge port.

2) Put the RFID card close to the charger. Press the physical START button on the charger. Your vehicle will begin charging.

3) To end the charging process, put the card close to the scanner and press STOP button.

4) Disconnect the charger from the vehicle’s charge port and return the hose to the charger support.

EVERGO TUTORIAL – HOW TO CHARGE WITH THE LEVEL 2 RFID CARD

At the end of the charge you will receive an invoice that you can view in your App and in your registered email.

It is important that you remove the hose from the charging port of your vehicle as soon as you finish charging to avoid that station occupancy charges continue to be generated.

Using the App:

1) START:

Start session in your Evergo app available at the App Store or Google Play. Do not forget to add funds to your online wallet.

2) CONNECT:

Take the hose from the charger mount and connect it to your vehicle’s charging port.

3) SELECT:

Look for the station on the App map, scan the QR code or type the number of the station located at the charging station.

EVERGO TUTORIAL – HOW TO LOAD THROUGH QR CODE
EVERGO TUTORIAL – HOW TO LOAD THROUGH THE QR CODE

4) CHARGE:

Press the START CHARGE button on the App and press the START button on the physical charger. Your vehicle will start charging.

5) STOP CHARGE:

Press the STOP button on the charger or the STOP button in the app. Disconnect the hose from the vehicle’s charge port and return it to the charger support.

Using the RFID card:

1) Take the hose from the charger support and connect it to your vehicle’s charge port.

2) Put the RFID card close to the charger. Press the physical START button on the charger. Your vehicle will begin charging.

3) To end the charging process, put the card close to the scanner and press STOP button.

4) Disconnect the charger from the vehicle’s charge port and return the hose to the charger support.

EVERGO TUTORIAL – HOW TO CHARGE WITH THE LEVEL 3 RFID CARD

At the end of the charge you will receive an invoice that you can view in your App and in your registered email.

It is important that you remove the hose from the charging port of your vehicle as soon as you finish charging to avoid that station occupancy charges continue to be generated.